Last Updated: January 2025
Fiscal Pathways is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information from participants in our educational programs and visitors to our website.
This policy applies to all interactions with Fiscal Pathways, including program registration, attendance, communications, and website usage. We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
We collect information that you provide directly to us and information that is generated through your interactions with our services. The types of information we collect include:
Name, email address, phone number, mailing address, and preferred contact methods.
Program selections, payment information, emergency contact details, and any relevant background information you choose to provide.
Correspondence through email, phone, or in-person conversations, including inquiries, feedback, and program-related discussions.
When you visit our website, we collect technical information such as IP address, browser type, device information, pages visited, and time spent on pages.
We collect personal information through various channels:
We process personal information based on the following legal grounds:
Consent: When you provide express consent for specific purposes, such as receiving marketing communications.
Contract Fulfillment: When processing is necessary to deliver the educational services you have requested and registered for.
Legitimate Interest: When processing serves legitimate business purposes, such as improving our programs and maintaining operational security.
Legal Obligation: When we must process information to comply with applicable laws, regulations, or legal processes.
We use collected information for the following purposes:
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Our retention periods vary based on the type of information:
Registration Records: Maintained for seven years following program completion for administrative and reference purposes.
Financial Records: Retained according to tax and accounting requirements, typically seven years.
Communication Records: Kept for as long as reasonably necessary to address inquiries and maintain service quality.
Marketing Consent: Retained until consent is withdrawn or the information is no longer needed.
After retention periods expire, we securely delete or anonymize personal information to prevent unauthorized access.
We implement reasonable security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. Our security practices include:
While we strive to protect personal information, no security system is impenetrable. We cannot guarantee absolute security but commit to promptly addressing any suspected security incidents.
We do not sell personal information. We may share information in the following circumstances:
Service Providers: We engage third-party service providers for payment processing, website hosting, and administrative support. These providers access personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality.
Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
Protection of Rights: We may disclose information to protect our legal rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the successor entity.
Under Canadian privacy legislation, you have the following rights regarding your personal information:
To exercise these rights, contact us using the information provided at the end of this policy. We will respond to requests within the timeframes required by applicable law.
Our website and services may integrate with or link to third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies:
We use cookies and similar technologies to enhance website functionality and analyze usage patterns. For detailed information about our cookie practices, including how to manage cookie preferences, please review our Cookie Policy.
Our programs are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a minor without appropriate parental consent, we will take steps to delete such information.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our services after policy changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle personal information, please contact us:
Email: [email protected]
Phone: +1 (780) 423-6195
Mail: Fiscal Pathways, 10235 101 Street NW, Suite 1400, Edmonton, AB T5J 3G1